Effective September 15, 2026

Carolina Gold Services ("Carolina Gold," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, or otherwise interact with us online.

1. Information We Collect
We may collect the following types of information:

• Information you provide directly: When you submit a form (such as a Request a Proposal form or contact form), we may collect your name, company or organization, job title, email address, phone number, property or facility details, service interests, and any other information you choose to provide.

• Website, device, and usage data: When you visit our site, Wix (our website host) and other connected services may automatically collect technical information such as your IP address, browser type, device identifiers, pages viewed, referring/exit pages, and general location information. Cookies and similar technologies may be used to help the site function, remember your preferences, and understand how visitors use the site.

• Communications: If you contact us by email, phone, text, or through our website, we may keep records of your communications and our responses.

2. How We Use Information
We use the information we collect for purposes such as:

• Responding to inquiries and requests
• Preparing and sending proposals and quotes
• Providing and managing services you request
• Operating, maintaining, and improving our website and online services
• Communicating with you about your account, services, or requests
• Helping protect the security and integrity of our website and business
• Meeting legal, regulatory, and tax obligations

3. Cookies and Analytics
Our website is hosted on Wix, which may use cookies, web beacons, and similar technologies to operate the site and collect usage data. We may also use analytics tools or services that help us understand how visitors use the site so we can improve it. You can usually control cookies through your browser settings, but disabling certain cookies may affect how the site functions.

4. How We Share Information
We do not sell your personal information.

We may share information with:

• Service providers and vendors who help us operate our website, communicate with you, provide analytics, process payments, or support our business (for example, website hosting, email, and accounting providers)
• Subcontractors or other service providers as needed to help us deliver services to you
• Professional advisors such as attorneys, accountants, or insurers when necessary
• Law enforcement, government authorities, or other third parties when required or permitted by law, such as to comply with legal obligations or protect our rights, property, or safety

These third parties are expected to use the information only as needed to perform services for us or as required by law.

5. Data Security
We use reasonable physical, technical, and administrative measures to help protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We keep information for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, and meeting legal and accounting obligations. When information is no longer needed, we may delete it or de-identify it in accordance with applicable laws.

7. Your Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you. To make a request, please contact us using the information below. We may need to verify your identity before responding and may not be able to fulfill all requests, for example when we are required to keep certain information for legal or business reasons.

8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate steps.

9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. Your continued use of the website after any changes are posted means you accept the updated Policy.

10. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us at:

Carolina Gold Services
Tarboro, North Carolina
Email: info@CarolinaGoldServices.com
Phone: 252-266-8115